Frequently Asked Questions
Everything you need to know about shopping with Shop The Muse.
When will my order arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that final sale items and intimate apparel are not eligible for return.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the product description for 'true to size' notes.
Do you ship internationally?
Yes, Shop The Muse ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my Muse garments?
To ensure longevity, we recommend following the care label instructions on each piece. Generally, we suggest washing delicate items in cold water and laying them flat to dry to maintain shape and fabric integrity.